A mark of a good leader is to motivate his team to maintain excellence and quality in results. Therefore, a good leader always looks for ways to improve production and standards. Here are six skills you can develop in working to attain quality in the team.
Observation. This is an important aspect that often gets neglected due to the demands on a leader’s time and schedule. Observation and regular work environment visits must be scheduled into the calendar. Observing employee's work procedures and the workflow is foundational to implementing adjustments to improve results. To have credibility, a leader needs to be seen and be known to be up-to-date with what is happening in the workplace.
Monitor Employee Performance. Employee performance needs to be monitored in mutually acceptable ways. Policies and procedures need to be precise. Conferencing should be regularly and not just when there is a problem. Assessments and evaluations should not be merely all formality or paperwork to be done. Individual and group conferencing should be undertaken with the expectation of ongoing professional development. There should be frequent encouragement and transparent criteria for ongoing goals for the group and individual.
Implementation of Professional Development Programs. A good leader evaluates weaknesses and provides training and development strategies to strengthen the weaker skills in the team.
Demonstrates Working Knowledge and Expertise. Good leadership comes from strong knowledge and experience of the production and process, leading to results. If a leader does not possess all the expertise and knowledge, he should hold regular consultations with experts. This is important to maintain an accurate and informed overall picture.
Good Decision Making. Good leadership is characterized by the ability to make good decisions. A leader considers all the different factors before making a decision. A clear decision creates confidence in the leadership.
Ability to Conduct and Evaluate Research. Ongoing review and research are vital to keeping on the cutting edge in business. While managing the present to ensure continued excellence in performance and product, a good leader can also look toward the future. Conducting and evaluating research is an important way to plan and prepare for the future.
Excellent leadership is always pro-active rather than reactive. By developing these six managerial skills, a good leader is on the journey to becoming a great leader.